Last updated: 12 October 2026 · HomeDosthi Private Limited
You can delete your HomeDosthi account and personal data at any time. This applies to the HomeDosthi customer app, the HomeDosthi Partner (provider) app and the HomeDosthi Service Man app. You do not need to reinstall the app to ask for deletion.
Customers: delete in the app
- Open the HomeDosthi app and sign in.
- Go to Account → Profile.
- Tap Delete my account and confirm.
If you have a booking that is not finished yet, please complete or cancel it first.
Everyone: ask us by email or phone
Customers, partners (providers) and service professionals can email support@homedosthi.com from the registered email address or with the registered mobile number. Please include:
- Subject: Delete my HomeDosthi account
- Your registered mobile number
- Which app you use: Customer, Partner or Service Man
You can also call +91 8074434714 (Mon – Sun, 7 AM – 10 PM). We may call or message your registered number to confirm the request is really from you. Verified requests are completed within 30 days.
What is deleted
- Your name, mobile number, email address and profile photo
- Your saved addresses, cart and saved favourites
- Your sign-in, so the account can no longer be used
- Your notification token, so you stop getting notifications
- Your chat messages with professionals (on request, within 30 days)
- For partners and service professionals: identity and address proofs, photos and bank/UPI details, once any pending payouts are settled
What we keep, and for how long
- Booking, invoice and payment records: kept without your name or contact details for up to 24 months for warranty, support and disputes, or longer where the law requires (for example tax and GST records).
- Records needed for fraud prevention or legal claims: only as long as necessary.
Before you delete
- Any HomeDosthi wallet balance on the account is lost. Please use it first, or contact us.
- Partners and service professionals: please withdraw your earnings before asking for deletion.
- Deletion cannot be undone. You can sign up again later with the same mobile number as a new account.
Read more in our Privacy Policy.